Parent & Staff Helpdesk

Customer Support & Assistance

We are here to help you get the best experience from VidhyaApp School ERP & Mobile Apps.

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Email Support

Fast response within 24 hours

adblinkdigital@gmail.com
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Helpline Support

Mon - Sat, 8:00 AM - 6:00 PM

+91 86990 89807
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School Admin Desk

For account enrollment & bus binding

Contact School Branch

Send a Support Request

Have an issue with the mobile app or web portal? Fill out the form and our technical team will reach out to you.

Frequently Asked Questions (FAQ)

Q.How do I log in to the VidhyaApp Mobile App?

Your account credentials (email and initial password) are provisioned by your affiliated School Administration. Download the VidhyaApp Mobile App from Google Play or the Apple App Store, enter your registered email and password, and tap Sign In.

Q.Why does the bus show "Bus GPS Offline" or location seems delayed?

The live bus tracking feature shows approximate telemetry transmitted during active driver shifts. If the bus appears offline, the driver has not yet started route sharing, or the device is temporarily in a low cellular network zone. For urgent inquiries, please contact your school transport coordinator.

Q.How do I view my child’s Digital Student ID Card?

Navigate to the Home screen on the VidhyaApp Mobile App and tap "Student ID Card". You can view real-time card details, barcode, emergency contacts, and download a printable digital copy.

Q.How do I pay school fees or download receipts?

Open the "Fees & Invoices" tab in the mobile app. You will see all current invoices, outstanding balances, and historical paid receipts with instant PDF receipt downloads.

Q.How can I submit suggestions or concerns to the school?

Use the "Chat / Suggestion Box" tab in the bottom navigation bar of the mobile app to send direct feedback or queries to the Principal and School Administration, and monitor the review status.